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SPA POLICIES

 

Appointment Booking

First time clients will book online at www.Vagaro.com/Evoque LashAndDaySpa.

Subsequent appointments may be booked via phone or text or in person after the intake information and credit card are on file with Vagaro.

Appointment Cancellations & No Shows

A 50% cancellation fee will be applied to any appointments not cancelled a minimum of 48 hours prior to the scheduled appointment. As a courtesy, our booking system sends out  text messages or email reminders when the appointment is initially booked, 50 hours prior to it, and two hours prior to all appointments. Please do not mute those notifications as they are there for your convenience.

A 100% no show fee will be applied for all "no shows"!

 

"Child Free" Environment

Please note that we adhere to a strict "NO CHILDREN POLICY".

We have limited seating in our waiting room and three estheticians  seeing clients daily.

All guests entering the spa suite must be 16 or older.

Clients under 16 may receive services with our approval and must be accompanied by a parent.

Children and/or entourages will not be allowed to accompany you to your lash/spa appointments.

Due to the private nature of our services, your eyes being closed, and the tranquil environment needed for

everyone to have a relaxing spa experience...

We request that no children or extra guests accompany you to your appointments as this can take away from other clients' experiences as well as interrupting our services. 

We strive to provide personal, relaxing attention to each of our clients. Thank you!

 

Payments & Refunds

All payments are expected at the time of service. We accept cash, credit cards,

and Evoque Gift Cards.

Refunds are not given for services rendered. If an issue arises, notify us immediately. 

AAll sales are final. 

We reserve the right to refuse service for any reason,

including inappropriate client behavior.

**See specific treatment pages for more information pertaining to that service.

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